Regulations

At Lotta, we operate in full compliance with the laws and regulations of the State of Kuwait. Our e-commerce platform follows all applicable consumer protection, data privacy, and commercial regulations to ensure a safe and transparent shopping experience.

We adhere to the Kuwaiti Consumer Protection Law, which governs returns, refunds, product quality, and fair business practices. All transactions, product listings, and promotions on our platform meet legal standards to protect both our customers and vendors.

Additionally, Lotta ensures secure handling of personal and payment information in accordance with Kuwaiti data privacy requirements. Our policies are designed to provide transparency, reliability, and trust for everyone who interacts with our platform.

For questions regarding our compliance or regulations, please contact our customer support team, and we will be happy to assist you.